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FAQ
WoDLETE® / HELP
Delivery, sizing, returns and looking after your kit.
WHEN WILL MY ORDER ARRIVE?
Made-to-order apparel is dispatched within 3–5 working days. Delivery time starts after dispatch.
UK postage is £4.95, or free when postal items total £50+. Event-collection items do not count towards this threshold.
WHERE DO YOU DELIVER?
We currently deliver within the United Kingdom only. International delivery is not available at checkout.
HOW CAN I TRACK MY ORDER?
Once your order is dispatched, we’ll email tracking details so you can follow its progress.
CAN I COMBINE DISCOUNT CODES?
Only one discount code can be used per order. COMMUNITY20 is limited to one use per customer.
CAN I RETURN OR EXCHANGE AN ITEM?
Eligible items have a 30-day return period. Personalised items have different conditions.
Email norep@wodlete.co.uk before returning. Read the returns policy for full details.
HOW DO I CHOOSE MY SIZE?
Check the size guide and measure yourself before ordering. Use the fit information on the product page to help choose your size.
HOW SHOULD I WASH MY KIT?
Wash inside out at 30°C with similar colours. Avoid bleach and tumble drying, and do not iron directly over prints.
HOW CAN I CONTACT SUPPORT?
Email norep@wodlete.co.uk or use the website chat. Include your order number so we can help faster.