Question 1

Where is WoDLETE based?

Accepted Answer

WoDLETE is based in Royal Tunbridge Wells, UK.

Question 2

Are your products made to order?

Accepted Answer

Most of our apparel is made to order to reduce waste. This means delivery can take a little longer, but each item is produced with purpose.

Question 3

How long does delivery take?

Accepted Answer

Dispatch times vary by product. You’ll receive tracking details as soon as your order ships.

Question 4

Do you offer free delivery?

Accepted Answer

Yes. UK delivery is free on orders over £50.

Question 5

How do I choose the right size?

Accepted Answer

Use our Sizing Guide and check the measurements shown on each product page. If you’re between sizes, contact us before ordering.

Question 6

Can I return or exchange an item?

Accepted Answer

Yes, subject to our Returns policy. Items must be unworn, unwashed and returned in their original condition.

Question 7

Can I change or cancel my order?

Accepted Answer

Contact us as soon as possible. Made-to-order items may enter production quickly, so changes or cancellations cannot always be guaranteed.

Question 8

How should I care for my apparel?

Accepted Answer

Follow the garment care label. Wash cool, inside out and with similar colours. Avoid tumble drying where possible.

Question 9

How do discount codes work?

Accepted Answer

Enter your code at checkout. Only one discount code can be used per order unless stated otherwise.

Question 10

How can I contact WoDLETE?

Accepted Answer

Email norep@wodlete.co.uk or message @wodleteuk on Instagram.

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